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Assigned Local 10DLC Number:+1 (305) 614-3543
Total Segments Sent (All Time):—
📞 Bilingual Voice Redirection:
When any resident calls back the number, they automatically hear the official office announcement in both English and Spanish before the call hangs up:
[EN]:"Thank you for calling the Gleneagles resident alert line. This number is used for text notifications only and cannot take incoming calls. To reach the management office, please call (305) 362-3803. Thank you, and have a great day!"
[ES]:"Gracias por llamar a la línea de avisos para residentes de Gleneagles. Este número se utiliza únicamente para notificaciones por mensaje de texto y no puede recibir llamadas. Para comunicarse con la oficina de administración, por favor llame al (305) 362-3803. ¡Muchas gracias y que tenga un excelente día!"
💬 SMS Reply Forwarding:
When any tenant sends a text reply to +1 (305) 614-3543, Cloudflare catches the message via webhook and instantly forwards the resident's text, phone number, and timestamp to luis@jdifiber.com so management never misses a question.
⚖️ Federal & Florida Texting Compliance HandbookReview full legal guidelines on quiet hours (8AM–8PM), STOP opt-out rules, allowed maintenance notices, and prohibited advertising.
Print this QR code or share the link on a door notice. Residents submit their own info and check a consent box — nothing is added to the roster until you review and approve it below. Residents can also text YES [Full Name] [Apt Number] to (305) 614-3543 (e.g. “YES John Smith Apt 302”) — if they just text plain YES, we tag it “via text” below and auto-reply asking for their name and unit.
Residents who have called multiple times. Click on any resident to filter their complete ticket history.
No repeat callers detected in recent logs.
Daily Call Activity Log (Click day to filter)
0 calls selectedTable checkbox selects this page. All pages respects your filters.
Scroll left or right to view call columns
Date / Time (Miami)
Caller & Phone
Unit / Bldg
Priority / Category
AI Triage Summary
Status
Actions
No inbound voice calls logged yet.
📣
Property Issues & Smart Voicemail Relief
All Systems Normal
Tell Smart Voicemail when something happens so it can handle repetitive resident calls while your staff continues helping people in the office.
🔴 Active Property IssueBuilding 4
Main Water Valve Emergency Shutoff
Estimated Restoration: 3:30 PM • Declared: Just now
🇺🇸 AI Spoken Greeting (English)
"Hello, we are aware of the water shutoff currently affecting your building. Technicians are on-site..."
🇪🇸 AI Spoken Greeting (Español)
"Hola, estamos al tanto del corte de agua en su edificio. Los técnicos están trabajando..."
Total Inbound Calls0
Opted-In to Text0Will receive bulk SMS
Phone Callback Needed0Not opted in to text
Post-Fix Issues0Still reporting problems
✓
🟢 All Systems Normal
No Active Property Issues
Smart Voicemail is answering normal resident calls. When a water shutoff, power outage, or property issue occurs, tell Smart Voicemail once and let it answer residents for you.
📞 Callers Requiring Manual Callback (Not Opted In to Text)
These residents called during the outage but did not opt into SMS. Management must call them back once resolved.
0 Pending
Date / Time (Miami)
Resident & Phone
Unit / Bldg
What They Reported
Status
Actions
No pending manual callbacks for active incidents.
Incident & Outage History
Declared
Type & Title
Affected Area
Status
Calls & Opt-Ins
Resolved At
No past incidents logged.
GLENEAGLES COMMUNITY NOTICE
Stay Informed • Emergency Text Alerts / Alertas de Texto de Emergencia
Dear Gleneagles Residents,
Emergencies can arise without warning. When urgent situations happen—such as major water leaks, pipe bursts, active fire alarms, or critical utility shutoffs—staying informed immediately is vital for your safety and property protection.
Gleneagles has modernized its commitment to you by providing a new level of instant notification directly to your phone via text message.
How to Enroll (Opt In)
Quick Mobile Sign-Up (Instant)
Send a text to: 305-614-3543
Message text: YES [Full Name] [Apt Number]
Example: “YES John Smith Apt 302”
Estimados Residentes de Gleneagles,
Las emergencias pueden surgir sin previo aviso. Cuando ocurren situaciones urgentes—como fugas importantes de agua, roturas de tuberías, alarmas de incendio activas o cortes críticos de servicios públicos—mantenerse informado de inmediato es vital para su seguridad y la protección de su propiedad.
Gleneagles ha modernizado su compromiso con usted al ofrecer un nuevo nivel de notificación instantánea directamente a su teléfono por mensaje de texto.
Cómo Inscribirse (Optar por Recibir)
Inscripción Rápida por Celular (Instantánea)
Envíe un mensaje de texto al: 305-614-3543
Texto del mensaje: YES [Nombre Completo] [Número de Apartamento]
Ejemplo: “YES Juan Pérez Apt 302” (la palabra “YES” debe escribirse en inglés)
Prefer Paper? Fill Out & Return to the Management Office
¿Prefiere Papel? Complete y Entregue en la Oficina de Administración
By writing my name and mobile phone number above and signing below, I agree to receive property management text messages from Gleneagles regarding scheduled maintenance, emergency utility shutoffs (power & water), fire alarm testing, and other property updates. Consent is not a condition of tenancy. Message frequency varies. Message and data rates may apply. I can cancel at any time by replying STOP to any message. For help, reply HELP or call the office at (305) 362-3803.
Al escribir mi nombre y número de teléfono celular arriba y firmar abajo, acepto recibir mensajes de texto de administración de la propiedad de parte de Gleneagles sobre mantenimiento programado, cortes de emergencia de servicios (agua y electricidad), pruebas de alarma de incendios y otras actualizaciones de la propiedad. El consentimiento no es una condición de arrendamiento. La frecuencia de los mensajes varía. Es posible que apliquen tarifas de mensajes y datos. Puedo cancelar en cualquier momento respondiendo STOP a cualquier mensaje. Para obtener ayuda, responda HELP o llame a la oficina al (305) 362-3803.
Gleneagles
Message and data rates may apply. Message frequency varies. Reply STOP at any time to opt out. / Es posible que apliquen tarifas de mensajes y datos. La frecuencia varía. Responda STOP para cancelar en cualquier momento.
Questions? Office / Oficina: (305) 362-3803
Edit Resident Information
Customize Quick Broadcast Templates
Edit the default wording and placeholders for each alert template.
Used when bilingual toggle is active
Used when English-only toggle is active
Dynamic Placeholders Supported:
[BLDG_PHRASE_EN] → e.g. "in Building 1" or "community-wide"
[BLDG_PHRASE_ES] → e.g. "en el Edificio 1" or "en toda la comunidad"
[BUILDING_TAG] → e.g. " (Building 1)" or " (Unit 101)"
[BUILDING_TAG_ES] → e.g. " (Edificio 1)" or " (Unidad 101)"
[BUILDING] → Building number e.g. "1" or "1, 2"
Message Delivery Details
Dispatched SMS record & transmission log
TypeBroadcast Alert
AudienceAll 16 Buildings
Recipients292 Units
Segments—
StatusDelivered
194 chars • 2 segments
✓ Message copied to clipboard!
🧾
Usage Summary
Period: All Dates
Estimate only, based on Twilio's published $0.0083/segment rate — not an invoice. Excludes taxes, fees, and volume discounts. See your Twilio account for actual charges.